today, Thursday 06 November 2025, I went to the CVR Harare office to process a Driver’s Confirmation Letter. I was served by one of the three ladies at the Driver’s License Reception area at exactly 11:55 a.m. She told me to return after lunch at 2:10 p.m.
I asked what time they close, and she advised that the Revenue Accounts office closes at 3:00 p.m.
By 2:00 p.m., I was already back at CVR and was attended to by the same lady at 2:20 p.m. She took copies of my ID and Driver’s Licence and asked me to wait in the waiting area. At 3:50 p.m., she called out my name and told me to go and pay at the Revenue Office. When I went upstairs, I was surprised to find that the office was already closed.
From my observation, it appears that either the officials are deliberately working very slowly (“go-slow”) or they are colluding with touts operating outside to frustrate people who do not go through the agents (touts).Your observation is on point
They have pseudo agents outside who if they take money the officials hands remain clean
The issue is they can't take money direct from you, they need it to be coming through their agents who are not employed there
But at the end of the day they would have taken your money ????
